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NFCA floor inspection services represent installation standards detailed in the Floor Covering Reference Manual and product manufacturers installation guide lines.
Accredited Quality Assurance (AQA) Providers assign third party, certified floor inspectors to bring transparency to the process of floor covering installation by issuing unbiased reports and offering expert opinion.  The purpose of the inspector is to support all construction parties and the building owner in achieving a successful installation.

There are two types of commercial floor inspection service available through NFCA, both are explained below:
1. Post installation inspection
2. Quality Assurance Program (QAP).
1. Post (or pre) installation Inspection. One report is issued.
The report will include:
  • A review of indoor site environmental conditions
  • A review of product specifications
  • A review of substrate moisture tests
  • A review of substrate flatness
  • Comments on product performance and installation quality
  • A conclusion and recommendations (where possible)
Note: NFCA does not perform ASTM moisture testing. Submitted reports are available to all parties after 7 days.
Inspections are non destructive.
To request this type of installation inspection, download and complete the appropriate form. For costs and details call our office at 604 371 0137.
carpet_inspection_request_form_copy.pdf
File Size: 361 kb
File Type: pdf
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hardwood_inspection_request_form.pdf
File Size: 425 kb
File Type: pdf
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laminate_inspection_request_form.pdf
File Size: 233 kb
File Type: pdf
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other_floor_type_inspection_request_form.pdf
File Size: 426 kb
File Type: pdf
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resilient_inspection_request_form_copy_-_copy.pdf
File Size: 363 kb
File Type: pdf
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sub-floor_inspection_request_form.pdf
File Size: 422 kb
File Type: pdf
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2. Quality Assurance Program (QAP). This is an 'installation review' service were NFCA assigns a third party, certified floor inspector to the project to issue four (or more) formal reports at critical stages through the process of installation. The service is designed to support all construction parties.

The four reports issued are: (1) Pre-Installation (2) Interim (3) Final (4) Post-Installation

Reports include:
  • Review of flooring plans and specifications.
  • Review of substrate moisture and alkalinity testing reports (provided by a third party, certified testing agency).
  • Review of site environmental conditions and product acclimation.
  • Review of installer qualifications and workmanship.
  • Confirmation that specified products are on site.
  • Confirmation the flooring contractors’ bonding requirement is met.

Further important details:
  • To meet NFCA Quality Assurance Program requirements, flooring contractors must supply a 2 year, 100% maintenance bond.
  • The flooring contractor will be required to supply installers who meet NFCA Trade Qualification standards.
  • An Installation Reviews (QAP) costs the building owner 5% of the total flooring contract up to $200,000, then a sliding cost scale applies (contact our office for details).
  • A minimum cost of $5000 + GST applies. Flooring contractors add the cost of QAP and the cost of a 2 year, 100% Maintenance Bond, to their bid for the project.
  • They are invoiced by the Accredited Quality Assurance Program (AQA) provider upon being awarded the contract.
  • Inspectors observe and report only, review specifications and issue comment and advice where possible. Inspectors do not recommend products or price estimates.
  • Floor covering types included: Carpet, resilient, hardwood, laminate, bamboo, cork. Sub-floors and environmental site conditions are also included. For tile, stone and ceramamic, contact the Tile, Terrazo and Marble Association of Canada, via www.ttmac.com

If you are a flooring contractor bidding a job with the NFCA Quality Assurance Program specified in Division 9,
contact: 1 604 371 0137 for information.

If you are a design authority / building owner looking to specify the Quality Assurance Program, include the following two items in Division 09:
  1. Perform work in accordance with the NFCA Floor Covering Reference Manual and manufacturers recommendations for the type of work that applies.
  2. Include the NFCA Quality Assurance Program (QAP) specification: Click QAP specification download

Below are the QAP specification guide and Request for Review forms for download.

Downloads

Quality Assurance Program consultants specification.
Consultants QAP spec.pdf
File Size: 83 kb
File Type: pdf
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Quality Assurance Program costs (for building owner)
qap_cost_sheet_nfca.pdf
File Size: 142 kb
File Type: pdf
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Request for Review form (to initiate QAP)
request_for_review_form3.pdf
File Size: 107 kb
File Type: pdf
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