Members of the National Floor Covering Association agree to work to ensure business is handled with integrity and respect, and be held to the following standards of professional conduct.
- To educate customers and provide them with all the product information and services they need to make confident and informed decisions.
- In day-to-day business, we will not accept practices or behaviors that reflect poorly on our organization or the flooring industry.
- We will support and embrace the NFCA mission and goals as a way to strengthen our own organization and the flooring industry as a whole.
I understand that should the Code of Conduct not be adhered to in such a way as to significantly undermine both our organization’s credibility and the NFCA, the NFCA reserves the right to discontinue our membership.